
- Country: USA
- State: Indiana
- City: Fort Wayne
- Address: 1806 Lathrop Dr, Fort Wayne, IN 46808, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Excellent service. These guys are top notch! Pulled a nasty clump of roots out of my sewer line and made sure the entire line was clear after the clump was removed.
They never called me back after leaving 3 detailed messages
I spent $5000 with this company in June, 2018 to fix my ongoing sewer problem. They put in a cleanout outside in my front yard. They left the pipe sticking out of the ground 3 feet right in front of my porch. I didn't complain because it was working... until now. Eight months later, the sewer is plugged up again. They came out and cleaned it out. Only to have it plug up again 1 week later. I noticed it was plugged up on a Friday night, so I called first thing Monday morning and left a message. They did not return my call. So I called again Tuesday and they answered. They couldn't get back out until Thursday. So Thursday afternoon they clean it out but never checked the toilets. The sewage had been backing up in the basement, so I was spraying the cement floor to get the bits of toilet paper off the floor and it backed up again. This was that same evening. I called them and left a message and they blamed the problem on my girls putting tampons down the toilet. I called another plumber. I would advise you to do the same!
Sewer was backed up and it was Sunday. Called Gene's and they came out within and hour. Justin was friendly and got the drain open quick. Very affordable highly recommend
Absolute great customer service, called and with in an hour they came out and cleaned out my blocked sewer drain! Was on a Sunday and also had the best price in town! Will be my first call from now on when I need any sewer work done. Very satisfied customer!