Royal Flush Plumbing & Sewer Service Inc

MUST READ! My father was shopping around for service for his home till he found this company through the Classifieds section in the Orland Park Prairie. First off, we as a family prefer to do business with independents or small timers for the sake of supporting the small guy and the community. But wow... what an absolutely terrible experience! I never usually write reviews and I read others with a grain of salt but there are just too many things wrong with this company that they need to change before other customers give them a try First off, there is no professionalism at all. Ignorance comes naturally to whoever answers the calls. We scheduled a date for service, took a day off of work to have ourselves available for the window of time, and what do you know...no call, no show by the servicer. When we called to check status, not only were they very rude, but I sensed a bit of RACISM. If you did not want to take us in, you could have simply said you were too busy or take the initiative to call us and cancel. I suggest that Royal Flush dismantles as a business and that Ethan and Jack specifically go get retrained in the art of dealing with people. Positive word of mouth from one happy customer brings another. Negative word of mouth prevents several from ever coming.

Terrible service. Did work and had a problem shortly after they left. Called for them to come back out. Talked to a manager who had an attitude that I was upset about their poor service. In my opinion, stay away and look elsewhere.

WORST COMPANY TO EVER GO THROUGH!!!! I PAID THEM 5,000 DOLLARS AND THEY DID A HORRIBLE JOB NOW IM HAVING BIGGER PROBLEMS WITH MY BASEMENT FLOODING THEN I HAD BEFORE AND THEY KEEP GIVING ME THE RUN AROUND ABOUT FIXING WHAT THEY MESSED UP.