Rick Ray and Sons Plumbing

5 reviews
  • Country: USA
  • State: Illinois
  • City: Springfield
  • Address: 2195 J David Jones Pkwy #2, Springfield, IL 62707, USA
  • Store
Phone number
Working hours
  • Monday: 7:00 AM – 5:00 PM
  • Tuesday: 7:00 AM – 5:00 PM
  • Wednesday: 7:00 AM – 5:00 PM
  • Thursday: 7:00 AM – 5:00 PM
  • Friday: 7:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Janet Factor
04.05.2019

They proved themselves absolutely excellent under the worst of circumstances, and honest as the day is long. We had a sewer backup in the basement and they came to clear the line. They gave us quotes for immediate and long term solutions. We chose both. Everything turned out to be much more difficult than they had imagined. The sewer layout was entirely different than would normally be expected. It caused problems with their equipment. Worse, it meant that the long term solution of installing an access point for boring was vastly more difficult than they had thought. NONETHELESS THEY STOOD BY THEIR ORIGINAL ESTIMATE. They did not charge us a dime extra! They ended up doing probably ten times they work they had expected for no more money. But they remained pleasant and friendly throughout, unwaveringly calm. Can not recommend them enough.

Michael Hutchinson
05.04.2019

Craig is fantastic! Very professional and efficient with his work. Highly recommend this company!

Lisa Wernsing
19.08.2019

They came out to fix my sewer backup. Very professional and prompt.

Kisha Watson
16.04.2019

Happy customer????, Wanda was very nice and professional, the plumber was pleasant as well. I will use their services again.

Jordon Fleming
19.03.2019

What an absolute great company Rick Ray is. I had a sewer line with roots and had Roto Rooter come out a few months ago and got some roots out but then said they would have to replace the 10ft pipe and would be about $3,500. Shane from Rick Ray came out and said “you just need a 6in cutter I bet and sure enough he came out did that ran a camera through the pipe towards the street and to the house and he said looks good to me no need for a new pipe. Moral of the story, I save 3300 dollars and have no trust for Roto Rooter! Rick Ray is an amazing family one and operates buisness and I would recommend everyone to them!

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