
- Country: USA
- State: Illinois
- City: Arlington Heights
- Address: 220 W Campus Dr, Arlington Heights, IL 60004, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Luis was very professional and took the time to explain things in an easy to understand manner. He even repeated everything to my husband whom I called at work. Luis is a very nice gentleman and so pleasurable to deal with. Jared was a great salesman. He explained our new air conditioner options in an easy to understand manner. ABC was great on price matching and the care we would receive. Highly recommend ABC for all your needs. 5 stars all the way!
On a Saturday I realized that our AC wasn't working and so I contacted ABC fully expecting an answering machine. Instead I was given an appointment for that day. Within 90m minutes our unit was being looked at. We had an excellent experience with ABC plumbing. Mike was super knowledgeable and quickly diagnosed what the issue was. He gave us several options. He arranged for another consultant to come by to discuss the best way forward. We then met Rob who took us through the rest of our needs. Both Mike and Rob were friendly, helpful, knowledgeable, efficient. Great communication. I really liked the fact that they were responsive to our specific needs. They did not oversell us. I would highly recommend ABC. What a great experience.
ABC sent a technician quickly to address the issue of water in the basement. Diagnosis of a faulty sump pump was fast and explained thoroughly. Technician Nick and his colleague were both professional, knowledgeable, and polite. They completed the necessary work immediately. This experience was infinitely better than previous experiences with other companies. I would absolutely recommend ABC to anyone in need of a GOOD plumber service.
I needed a water heater replaced fast. ABC was efficient at every level of the process. I knew exactly what to expect and when. The communication was excellent. The technician who came the same day as my request, Eric R., was courteous, professional and did a great job. There were no surprises - only prompt, professional service. Honestly, the most positive plumbing experience I've had.
We are long-time customers of ABC, because whenever we need them, they come quickly and do a good job. This time was no exception. The sump pump went out in the middle of 4 days of rain! I called in the morning and Mike G. was there by afternoon. He explained our options, provided us with estimates, and discussed the choices with us. This helped us a lot in making our decisions. Mike had everything on hand that was needed to remove and replace my pump. He had the new one up and running within a few hours. Mike disposed of the old pump for us and even cleaned up the area. We have had several plumbing repairs done by ABC, and have always been satisfied with the quality of the work and equipment. Even more important, I have always felt comfortable with the technicians sent by ABC. Like Mike, they are friendly, professional, and knowledgeable. I highly recommend ABC.