Drake Mechanical

LOOK AT ALL THE REVIEWS BEFORE YOU CALL THIS COMPANY. My parents called Drake Mechanical who came out and only completed half of the job that they paid for. When we tried to call them to refund some of the money to make it right, they refused. We called a different company (Master Rooter) to come out who completed the job that Drake Mechanical was paid to do. Not to mention when we called back and asked about getting some of the work refunded, they specifically said they don’t guarantee the work they did.

It was beautiful. Will definately go back when it is open.

My water heater ruptured in the morning on 02/14/2019 I called Drake Mechanical and they sent John over immediately. The whole process was smooth. John was professional the whole time.

Where do I start? We were told that a serviceman would be there between 8:30 and noon. Since this is a rental (yes they were informed of this) I had to drive over to pay for the repairs. So the tenant, who is a roofing contractor, had to be there, also. Finally, at 1:30pm I called to find out where the serviceman was. I was told it would be just a little while longer. He finally showed up at 2:30pm. This man knew nothing about the unit. It was a pellet stove and the serviceman had his phone and he was searching the internet for troubleshooting. He had no idea what to do or what was causing the problem. He was at the house for about a half hour and did nothing! Did nothing but he did collect a check for $150.00. Then when the tenant decided to run the stove, it ran for an hour and shut off. The same exact problem that I paid $150.00 to have fixed. So now we have a pellet stove that STILL doesn't work but we are $150.00 lighter. We were told if he didn't fix it, then call the manufacturer and see if they can help you. To say I'm a little angry is an understatement.

Thomas was super friendly and seemed knowledgeable. There was some confusion about what was being done, but we got it handled.