Home Services at The Home Depot

Most pathetic and disorganized place I've ever encountered. Do not contract through Home Depot what ever you do, you will be extremely sorry. The flooring installation to my house was not professionally done, plenty of mistakes everywhere. Home Depot was unresponsive to my many calls and complaints, and only chose to respond when I threatened to sue.

Took 15 minutes to get any help in plumbing dept only to see they don't carry what we need

Terrible. I ordered a storm door at the beginning of October and paid to have the door installed. It took until the end of October and several phone calls to get the door measured so it could be ordered. I waited over a month and heard nothing and finally called and they said the door had come in. When I asked when it arrived they said they didn't know. They They said an installer would call me on Monday. No call. I called back on Monday. They said an installer would call. No call. Tuesday I called and two phone calls later I call a phone call from the installer saying that Home Depot had called the wrong installer. I now have the promise that the door will be installed on the 8th of December. We'll see. Had I not called multiple times, clearly the door would be waiting at Home Depot with nobody doing anything about it. I would never use this service again at Home Depot.

Ordered carpet from them and paid over $1400 and they were not heard from for over 2 months. Found out that they had the carpet for over a month and "forgot" to contact me, spent a week trying to get them to set a date to install and the management was very rude and uncaring through this whole process. Not buying from them again.