Perfect Plumbing

I called Perfect Plumbing because I had a leak and a bad smell coming from under the kitchen sink. I was scheduled right away and was told the tech would give me a free estimate before doing any work. On the day the tech arrived they called me 30 minutes ahead so I was able to go to work right up to appointment time. The tech that arrived was very polite and respectful of my home and me. He was able to diagnose the problem immediately as a loose pipe and repaired it quickly with no new parts. When he was finished he took time to explain what the trouble was. I asked what I owed and he said nothing since the problem was minor. I was shocked. I said surely I at least owe for the service call since I took him away from other customers but he said no, no charge. I then called the owner and again offered to pay a service charge but he also said no charge. I have to say in all my years experience working with contractors, this is the first and only time one has ever performed work and refused to take payment. This company's honesty and integrity is above and beyond any I have ever worked with before. My husband and I are not handy people so if we were told the repair needed new parts and a lengthy repair, we would not have known the difference. You feel so vulnerable calling contractors and just hope you picked one that will be fair and honest. I can tell you without a shadow of a doubt, Perfect Plumbing is an honest, ethical company who's employees are knowledgeable, efficient and respectful. I will be referring all of my friends and family to this five star company from this point on.

I talked with Frank on the phone in the morning and he was able to get two of his guys out that afternoon to repair a broken water pipe that was leaking down over two units in our condos. The guys that came out, Junior and Josh, were like the George Clooney and Brad Pitt from Oceans Eleven, but you know of the plumbing world. They were really friendly, professional, and did an amazing job!

Wow a Sunday call for 5 minutes. A leaky pipe above water heater. 320$. Seems pricey

Quality service from beginning to end. They walked me through what they were going to do and how, they put plastic on my carpets and stairs and covered my furniture since they had to cut into my wall board and dust was going to go everywhere. They also cleaned up after they were done; wiped down the walls of all the dust, cleaned up my carpets and cleaned up my floors, all this was unexpected!! No more dripping pipes and best of all it was a very fair price. Thanks Perfect Plumbing.

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