Tri-Star Heating Air & Plumbing

Had a terrible experience with the technician not being completely honest, they were 3 hours late, and a lot of miscommunication happening. Called the office and spoke to the manager 2 weeks ago and still have no resolution . Had to hire someone else to do the job honestly and professionally. Very disappointed.

The best people doing the best work at a great price! They only do what's necessary, and don't play on your ignorance to make more money. The only company to use in Savannah.

Emailed them about setting up an appointment 2 weeks ago and got no response. Called them this week and the lady at the dispatch office took my info and said someone should be calling me shortly.....still waiting on that. If you don't want to conduct business, close your doors. This city seems to mostly full of two types of people when it comes to anything construction related. 1. They want to make a fortune off of one job or either their employees need to go back to school and learn how to bid a job. Or 2. They don't want to work. Imagine what this city would look like if people could actually do their job. Instead your first view of Savannah off of I-16 pretty much sums up what you can expect from contractors here, dilapidated houses in disrepair...Pathetic!!

I had thought I'd found an honest hvac contractor but somehow a little clogged filter in a shower head ended up costing $440 by the time they finished and I was never told it was going to cost that much until I got a bill in the mail a month later. If you agree to write a 5 star review they'll cut your bill in half but the owner is quick with insults and threats of a lawsuit if you you don't call him back. I've worked with the same electricians, plumbers and carpenters for 12 years and never had even a minor disagreement but I've not been so lucky with hvac contractors. I have a $35,000 quote from Tri-Star for another project so I'm kind of glad this happened now.

These guys were my 5th quote to replace my A.C. unit. Their prices were fair and they were professional yet very personable. They educated me on all of the different equipment, they showed me examples and they also really helped me choose the best option for me (since I was on a budget) from what they provided which was NOT their most expensive, which I really appreciated. I was not there for the installation but everything was smooth, they cleaned up and one of the guys even went back to my house to walk me through setting up the WiFi remote thermostat. Lance, in particular, was extremely helpful!