
- Country: USA
- State: Georgia
- City: Columbus
- Address: 18 Peppertree Ct, Columbus, GA 31909, USA
- Store
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
It started off well with George being on time and receptive to the work I was asking to have done. I had a fireplace that needed tiled, a few bricks replaced, some painting, caulking, and a little drywall work that needed to be finished. He originally said it would take approximately a week. his employee showed up on time the first day, but brought no tools and said he didn't know what he was going to do at my house. I accepted this one case of being ill prepared and let the guy use some of my personal tools. He said next time he would have everything he needed. He showed up again the next day worked about 4 hours caulking wainscoting, then left. No one returned to my house to work for 4 days. No calls, no email, just no one showed until i texted to see when they would be back. (this was after the supervisor asked for $300 for work completed) I went on a business trip for approximately a week. When I returned there was trash all over the room (boiled peanuts, soda bottles, etc) paint all over the windows, new hardwood floors, my personal tools, and even all over my kitchen. I sent George an email with pictures and had him come look at the state of my house. He told me he was going to fire the guys responsible and fix it immediately. Over the next 3-4 days they cleaned up a few hours a day. After that no one worked on it again for a few days. Then the same guys they "fired" came back to work. Long story short they never finished. After they painted over a cracked drywall seam and I asked them to fix it, the supervisor looked right at me and asked "How?". I let them fix that, pointed out a few other mistakes I wanted fixed (they didn't) and asked them to leave. We then argued over the bill for a couple weeks until they came down to a reasonable price for what they did. I now have to invest more time and money into a project that should have been complete weeks ago. Never hire these guys
BE CAUTIOUS!!! My first experience with Affordable Home Repair was actually a good one. I own a rental property in Columbus, GA and he did a few repairs at an affordable price. The reason for my one star rating is similar to a few others whom have written reviews. I called George to assess a couple more repairs one being a basic, plain, utility cabinet door that needed to be fixed as it was coming off the hinges. He said he would take care of it. I continued to reach out to him over the next couple weeks for updates as he said he was having someone make another door. He kept providing me with excuses, such as the person making the door wasn't able to paint it yet because it was too cold.....in GA..... About a month after he had originally been to the property he stopped responding to my calls and texts. I had my husband call him right after I did as George did not know my husbands phone number and low and behold George picked up! He told my husband he would get the cabinet door from whomever was making it and would update us that same day. Two days later.....no response to any calls or texts.....Beware and prepared that you may get screwed over if you hire George from Affordable Home Repair. Needless to say we will not being giving him anymore of our business from here on out.
I'll really dumbstruck on this one. They were really great scheduling the appointment; they followed up the next day...on the appointment day it was rainy so they made great effort to reschedule with me for the following Monday which was the next sunny day before I leave town...that was yesterday and I did not hear from them once yesterday. I was completely crushed!! I will not have time to get this repaired before I leave town at this point by hiring a new person. I will repeat that I am dumbstruck by this because I left multiple messages yesterday and today (Tuesday) and called George as well as Christina. I was really looking forward to George being amazing. I'm so terribly sad and they won't answer or call me back and I have literally no idea why they would do that...my money is perfectly good and I was planning on hiring him for tons of different things and expressed as much. I hope leaving this review either strikes their attention today or prevents another potential client being heartbroken and completely let down. Update: no one has reached out to me in any way to explain why they scheduled an appointment for a job and did not show up the day of and did not call to say they wouldn't show up AND did not answer their phone or return my 50 or 60 calls I made after they just ditched my business with no explanation. No one called me ever. No email. That is probably the worst business practice I could have think of...I don't get it.
As others described, contact at first was good. The contact afterwards was little to none, seems more like a run around. I mainly talked to Kristi, only to George once or twice. Regardless, I never got all the information I needed and due to the time it took I decided to just find someone else.
George is very dependable and reliable. His promptness and work ethics are fantastic! I know I will have some other jobs in the future for him to do! Thanks again George for the great job everything was done excellently done!