West Georgia Plumbing & Septic

PLEASE READ ALL THESE NEGATIVE REVIEWS!If I could rate negative stars that is what this company would get! DO NOT USE THEM! I have had the WORST experience ever with this company! They are unprofessional, liars , and thieves! Employees that have no idea what they are doing and who the owner admits “is stealing from you and his company” We called their office to have a camera run to find blockage in a drain, and they sent out their employees. The guy (Carl) says he can just run a snake and fix it cheaper. His service manager (Shane) shows up to bring him tools, and he unclogs drain, and asks for payment. One week later there is a massive leak because of the work that was done, so I called them back out. They cross threaded the drain and knocked a pipe loose and it was pouring water downstairs! So he slaps putty on it, calls it fixed and leaves. The owner of the company (Bo) shows up with his service manager (Shane) and asked what happened. Gives me my money back and says the employee had been stealing from his company. I show him the water damage caused by his employee, and he sends out a restoration company. $10,000.00 worth of property damage due to plumbers error!!!! The owner and company will not take responsibility for it, and claims their employee did it as side work, even though THEY sent him out in company truck twice!!!! I continued to try to contact the owner through e-mail and phone calls... he has completely ignored every attempt and his office staff was rude and very disrespectful.would not give me any information as far as their insurance company, so we can file a claim. To get resolution, we will have to sue... which is the next step.

I highly recommend this company for all services. They were very professional and courteous when scheduling to get my septic tank serviced. The technician that came out was very helpful and explained in detail the work that needed to be done. I will certainly use them again in the future!

I would recommend these guys. I wish I found them a lot sooner. The price was reasonable and I learned more about a septic tank. I knew nothing before finding out. The last guys I was using. Was robbing us. It takes 5yrs to be pumped out. Not a few yrs or months. And didn’t need another tank or field line. Thanks you guys so much.

5 Stars, Love these folks. Had great experiences with both office personnel and plumbers. Their prices are great and very friendly and helpful employees. Very professional and know what they are doing.

Excellent service, price better than what was quoted. Friendly workers/staff. They explained what they were doing and why as well as gave us information on how to care for our septic system. Highly recommended!!!