Paramount Plumbing

AVOID THIS COMPANY AT ALL COSTS. They are scam artists who are unprofessional, dishonest, and don't care about the customer or property. I used them to repair a clogged drain connected to my washer. The company charges by the hour and did not come prepared for the job. He had to make 4 trips back and forth to his truck getting tools or forgetting something which totaled 50 minutes! Basically charging a whole extra hour costing $150 for doing nothing. If they send multiple people onsite, then expect to multiply that. When the work was done and they had to move my washer and dryer back, they were careless and not careful at all. They broke the vent on my dryer and shredded up my floor. Then they hid the floor damage by pushing the washer over it. I noticed the issues two hours later when I had to take a closer look at my dryer. I promptly called them to let them know of the issue and they said they'd get back to me. They didn't make any effort to reach back out to me for 3 days. I had to keep following up with a phone call each day to politely ask what's going on and if we can talk about resolving the issue, but they kept making up new excuses to procrastinate. Then when they finally reached out to me, they had the audacity to email me saying it's not their responsibility at all, saying the dryer was already broken and that I caused the floor damage! I'm an honest man and I don't have the time to lie and damage my own property to start some trouble. Why would anyone do that? This company is extremely rude, careless to your property, and will make no effort to talk directly with you and make it right. They are dishonest crooks who will cheat you of money and destroy your property. Their motto for customer service is: 1) Deny all responsibility 2) Blame the customer for every issue, even if it makes no logical sense 3) Overcharge and cheat as much money out of customer as possible. AVOID AT ALL COSTS!!!!

Paramount is an excellent company and all of the crew and staff are fantastic and knowledgeable. Eric, Angel, Victor, Serina and more are some who I have worked with six years for my professional businesses and personal home.