
- Country: USA
- State: Florida
- City: Panama City
- Address: 314 W 8th St, Panama City, FL 32401, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 11:00 PM
- Saturday: Closed
- Sunday: Closed
I don't know about this company's work ethic. However, if their own yard has plumbing issues, obviously they can't plumb better. I have had issues with them running over my water main and breaking the shutoff for the city which happend by their truck driving my gravel parking spot. The city fixed it for me. They just ignored the fact that they broke the water shutoff. And the water leaked for an entire day. My water bill was 300 dollars. They have a trashcan/dumpster which has overflowed into my yard. With debre and nails, metal and plumbing pipes. Which have cost me hundreds of dollars in tires. And pipes getting lodged under my vehicle. They have, backed up into my wooden privacy fence, breaking two boards. No respect. I called them last week to please come look at a tree which is on their property. One limb 10 inches in diameter and at least 10 ft long has already fallen on my outdoor chair and crushed it. This tree has more than 8 limbs that could be dangerous and some are just hanging there about to fall. The owner never called or even respectfully returned a call with a conversation. When finally I engaged the owner while heading to work. He basically laughed and said I don't care, you do it. The owner claims he is a Christian, I beg to differ. He is not one bit concerned for others. Please use another service. This guy doesn't care for his neighbor.
On June 20 we had a horrible experience with Plumb Better. We were grossly overcharged to install my new faucet on my newly installed countertops. We were changed $761.68! Wow!,, what a complete rip off. Now that faucet is coming unsecured from the countertops. Now let's see if they try to charge me again ! Don't use this company!!
So...I got my issue resolved by my Husband, but just to let customers know...the know I had a issue with their answering service and Chris the owner called me personally to apologize. If I should ever need help, plumb better will get my business!!
Just had a whole house water re-pipe down. They triple checked all their work, including having the big boss man come out and check the work as well. They were very proficient and I have the best water pressure I have ever had in my house since I moved there in 2007. They are definitely my go to plumbers for now on and will recommend them to everyone.
Exceeded my expectations.....I had a badly plugged drain in my shower/bathtub......very courteous when I called to explain problem.....came to my home in a short period of time.......I knew who they were when they arrived, by truck and uniforms.....they explained everything in the estimate or what could possibly cost more......problem was fixed quickly....messy job was completely cleaned up. Gave me suggestions on how to prevent problem from reoccurring .....Professional, Prompt, Courteous I will recommend them to friends and relatives. Sincerely Betsy Miller