- Country: USA
- State: Florida
- City: Jacksonville
- Address: 2232 Corporate Square Blvd, Jacksonville, FL 32216, USA
- Store
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: Closed
Scott M. and Jesse were able to provide same day service and in my absence. They were professional, honest, kept me updated, and did great work! All of that and a great value on top of that. I would highly recommend this company to anyone.
drivers are likely to cause an accident
Had an installer come out last week for an estimate. Was told to expect Terri to email a proposal the following day. Waited several days before calling. The lady fielding the calls didn’t/doesn’t really seem to care and would only pass me to his VM. Called again this morning and the same happened. This company came on recommendation and the installer was clean and professional. Terri on the other hand is either and poor excuse of a “plumbing manager” or has more work than he can handle. Could be my project isn’t worth his time but if this was the case they knew in advance what we needed prior to sending a man...why did they bother. I suspect the other review was on point as to project size so I wouldn’t bother calling them for anything less than a HUGE project
Great service
Don't believe the positive reviews here folks! Unless you are a corporate account, have a lot of money or a lot of time to spare while they give you the run around, don't bother. I live less than a mile away from B&G Plumbing and I called Terry, the plumbing manager for an estimate on Thursday. He advised he would call me back Friday at 11am to let me know what time he could stop by that day for the estimate for my bathroom remodel project. Friday I called the office at 130 and explained he hadn't called. The receptionist passed the message and at 2pm he finally called and said, "Its not going to work out today, too busy here and short on help. It will have to wait until Monday." I said are you serious? You are within walking distance of my house and would take five minutes of your time to stop by. He said, "Just too busy today and won't be able to make it." I said, "Well it seems like you just don't want my business." And he immediately hung up on me. Don't bother calling them as they will treat you like they are doing you a favor.
