Lane's Septic Tank Services

The tech was on time, professional and quick. He did a great job and advise us how to maintain our septic system. Thanks guys

They said they would be out between 10 & 12 and were here at about 11:40. They set up and opened the tank and before they started the lead man said there was dirt in the tank. Next he said I pumped water and sludge not dirt. Forgive me, but I thought emptying the tank meant just that. They then cleaned the filter by spraying it off in my yard instead of in a bucket or at least in the tank. As they were putting the kids back in place I noticed dirt falling into the tank. Gave me an idea where the dirt in the tank came from. The gentleman who seemed to be in charge was a bit rude to say the least. I told this to the receptionist and she said she would let the owner know. I’ve heard nothing from the owner so I’m assuming he doesn’t care. I know this is Florida and customer service is a bit lax, but really, I’m still surprised by this company.

Wont be using them again. In the end, everything turned out looking like it should (which is why I gave 2 out of the 3 stars),but it took them much longer than quoted to actually do it. We were told that it would only take probably 3-4 days start to finish to put in our septic system and it ended up taking nearly 3 weeks! They were the last piece of the puzzle to get our final approval from the county, power turned on, etc. so because it took them so long we weren't able to move in when we were scheduled to.

Prompt, professional service. For which I am very grateful.

They came when they said they would. About 30 minutes from when they pulled up to when it was all done. Reasonable price. Will call again in a few years.