- Country: England
- State: South East
- City: Staines
- Address: Unit 10, The, Green Business Centre, The Causeway, Staines-upon-Thames, Staines TW18 3AL, UK
- Store
- Monday: 8:30 AM – 7:30 PM
- Tuesday: 8:30 AM – 7:30 PM
- Wednesday: 8:30 AM – 7:30 PM
- Thursday: 8:30 AM – 7:30 PM
- Friday: 8:30 AM – 7:30 PM
- Saturday: Closed
- Sunday: Closed
Really great honest service! Sam was very honest and guaranteed his work as well! He charged a very fair amount whereas others quoted 3/4 times the price. I was extremely nervous about getting the fault fixed as the damage caused by the fault would continue if not fixed, he was very patient and explained exactly what he did step by step and assured the problem would not return. Same day and prompt service and he double checked the work multiple times and was great at fault finding. I would recommend to anyone looking for a friendly, polite and reliable engineer!
Awful company. Was rude, took 4 hours to do a half hour job, admin was terrible and when I complained that we hadn't received a quote after chasing 3 times he emailed saying this (quote): "Here's a tip for you. If someone doesn't quote after chasing, it means they don't want the job". Nice. Most unprofessional I've ever worked with and as a professional business owner myself I was completely shocked.
Called them to get a cistern repaired. HPSS responded promptly; they communicated clearly and provided a friendly, effective service. Would definitely use again.
