E & L Diamond Electric Cooling & Heating Co

They were sent out by my home warranty company. They drug their feet severely when it came to getting the information over to the warranty company for repairs to be made. When they finally would get the information there the company would authorize for the work. The technician would eventually come back out then state that didn’t happen to be the problem after all. We would have to go through the waiting period again of waiting on them to get the information over to the warranty company. On the last trip out the technician stated that he couldn’t do anything else for me and I would need to let the company know it need to be replaced. I advised him that his office would need to send that information to the company, not me, so that the company would be able to authorize for the replacement. Now, lo and behold, not only has the information not been sent, they won’t answer my calls they also won’t answer calls or return calls from the warranty company. This is very poor service on their part. Based on the way that I have been done, especially by their technician, I wouldn’t recommend them for anything. Not to mention that their technician ended up with muddy shoes and instead of cleaning his shoes off, walked right across my white rug. ????

Got in touch and they got repaired in same day. Great crew

Very professional and knowledgeable They made the effort to come the same day I called. Fair prices.

The guys that did work at my home were very professional. I will use E&L again.

I would referr them to everyone that needs any of theyre services the management is very courtious and professional and the employes get the job done