
- Country: USA
- State: Texas
- City: Austin
- Address: 701 Tillery St #12, Austin, TX 78702, USA
- Store
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 5:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Just had an excellent experience with Economy Plumbing. A drain line was clogged somewhere between kitchen and main sewer line. Called Economy Plumbing on Friday morning and was scheduled with an afternoon window for Friday afternoon. Luke arrived within the scheduled window and was very professional, courteous, and answered all questions. He provided a reasonable quote before beginning the task of clearing the clog. He took great care getting equipment in and out of the house. Luke was very thorough snaking the line. He made sure the clog was completely cleared by having us run washing machine and sink water simultaneously as a max condition test on the drain line before packing up his gear. I would highly recommend Economy Plumbing.
Thursday afternoon I came home from work to find water leaking from a light fixture in our master bedroom ceiling. Our water heater is in the attic, directly above the leak. Over the phone, my husband walked me through getting to the water heater and shutting off the water supply line. Water was spraying from a copper line and When I called Economy Plumbing, the dispatcher was wonderfully understanding and helpful, and got us an 8-10am appointment window for Friday. I called the restoration company about the water damage and they agreed to show up at the same time. Economy texted back to let me know they could make it earlier—Thursday night. This was at about 5pm. Luke sent a text notification along with a photo, and was over here quickly. The restoration company was able to show up at about the same time. Within an hour, Luke had diagnosed the problem and ran through all the options for repairing components or replacing the water heater. We decided it would be most cost effective to replace it. Luke came out again first thing in the morning to install the new water heater. Less than 24 hours after I discovered the leak, we had hot water again. We couldn’t be happier with the service from Economy Plumbing. We will most definitely rely on them going forward.
John and Brandon were both very pleasant and knowledgeable. They were both prompt and courteous and helped me get my garbage disposal fixed. They have a great free inspection service and helped inform me about certain things that I needed to get fixed and didn't press or pressure me into doing anything that I didn't want/feel comfortable with (unlike most companies/services these days..). Would highly recommend them! Thanks!
I had an issue with low water pressure to my kitchen faucet. I called economy plumbing and they were very accommodating. Luke came out to my house the next day and got straight to work diagnosing the problem. He found the issue and was finished up in about an hour! Very straightforward experience from start to finish. Highly recommended.
Economy Plumbing is always there to help my clients when we are crunched for time and need a quick plumbing solution. They are always extremely fair with their pricing and do great work. They don't oversell and often times find an easier, more cost effective solution.