Lance Maxwell Plumbing

Called them this morning they said they'd send someone out around mid-morning and would call when on the way. I got a call said his name was Taylor and would be there in 11 minutes. He got there within minutes of my getting back home. He was courteous, friendly and was actually singing to himself as he went about his work. He seemed to enjoy his work, if/when I'm ever in need of a plumber again I will ask for him.

Pricing was good. They showed up when they said they would. Lead guy was very knowledgeable. Overall was a pleasant experience. Will definitely refer them to all my customers

Their service has been consistently excellent. We are always treated with professionalism and respect. We would never go anywhere else for our plumbing needs after 13 years of association. Kudos!

Called and scheduled appointment a few days ahead of time. The guy tried to show up a day early, but we had other work that needed to be done that day before they could do the plumbing. They told us to call them back if the other company finished early but regardless they would be there the next day. Called to let them know they could come that day, but no answer. We assumed we would stay on the books for our regularly scheduled day but i called to confirm and they said our ticket had been canceled. Told us that they would work to get us in that day if they could but it may be the following day before they could get out there. Never heard from them that day. We followed up with them the next day and they told us they were working on a project but would be there after that. Around mid afternoon, we still haven't heard from anyone. Called and they told us that they are trying to work us in but it had been very busy and there were emergencies. You would think a company would work their hardest to fit someone in that had a scheduled appointment that they screwed up in the first place. Poor communication skills.

It’s nice to know that there is a company in town after getting ripped off for many years by other plumbing companies that is professional that gives wonderful service the technicians were awesome the pricing was incredible and what more can I say other than it was the best plumbing experience I’ve ever had. I have many more small jobs coming up in the near future but I will definitely be calling you guys for. I’m glad that the plumber that I usually use was not available I knew that they had really been ripping me off but now after her used to you guys I get to really see how bad they were ripping me off. Thanks for the professional work and professionalism throughout your company I appreciate that. Thanks Limo Mike