
- Country: USA
- State: California
- City: San Jose
- Address: 2040 S 7th St, San Jose, CA 95112, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
They did a wonderful job replacing my sewer and water lines. Carlos came for the estimate and demonstrated an impressive professionalism and genuine care about my problems. Price was very reasonable. Crew very friendly, explaining what they are doing. After job was completed everything was cleaned up to the degree that is undistingvitional from the original state. Would highly recommend this company.
The best local firm for water main and sewer line replacement. Excellent technology and crews. Fast and reliable. They’ve saved me a lot of headaches and money.
I highly recommend working with TrenchFree. Diego and his team worked hard and delivered, and I was very happy to see the final results.
I was duped into installing a clean out at the front of my property years ago by a TrenchFree employee to “solve” the foul odor problem I was detecting. He spun a long yarn about how the smell was emanating from our sewer lateral, which was buried four feet beneath our lawn. I learned later that the smell was coming from Ginko tree berries that had fallen across the street and wafting over with the breeze. Long story short, I was conned into digging up my lawn and needlessly spending a couple thousand dollars. When I contacted TrenchFree about this later, they told me that this issue was between me and the employee and that they had nothing to do with it. I know that small claims court is a joke and I wasn’t gonna retain a lawyer due to the additional cost and headache. When you call an “expert” you expect some expert advice. TrenchFree may have ironed out their business practices since, but that doesn’t put the money I was conned out of back in my pocket.
I can truly cannot recommend TrenchFree and their team enough. For a solid year, we've been having plumbers visit our house every 2-3 months to fix repeat issues. Finally, we spoke with TrenchFree. When all the other companies we spoke with were going to charge $150+ to run a camera in our lines and find the issue, they offered a free estimate. The workers at our house were all incredibly friendly and professional, and got to work quickly. They were able to identify a problem with our pipes outside our house that every other plumber had missed. Within days we received a quote back, and they were on site to fix the issue. They even came during 106 degree weather, on a Friday going into a holiday weekend, to make sure the job was done right. Lastly, and this is where they truly won me over: Once the job was complete, we thought an issue had arisen that still wasn't fixed. Within 24 minutes of me hitting "send" on my email, they were back at the house and fixed the problem -- even when it turned out it was OUR fault and nothing they did. Please let me stress this:: do not waste your time pouring through lists of reviews, looking for plumbers who cut prices in order to raise them in other spots. TrenchFree doesn't have the same number of reviews as some of the other companies, so they may get overlooked. Don't make my mistake. Call TrenchFree the FIRST time, and they'll be your last call ... not your fifth, like they were for us. A+ work. Everyone was amazing. Thank you for a great experience!!