- Country: USA
- State: California
- City: Sacramento
- Address: 1800 Diesel Dr #10, Sacramento, CA 95838, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Marc and Ryan do awesome work. They installed a tankless, new gas line, and everything necessary. It looks and works perfect. If you need a quality plumber that has great integrity, fair pricing, and treats you like family. Give Marc & the Rooter guys a call. They actually answer the phone or give you a call back. ????
These guys are great. Showed up on time - even have weekend appointments! Did what they agreed to do and were a pleasure to deal with. I will call them the next time I have a plumbing problem.
I had my kitchen faucet replaced and then found a leak immediately after the tech left. The tech came back twice but failed to fix the leak or respond to my 10 or so voicemail messages, so I filed a complaint with the CSLB, which takes forever to resolve. The faucet was replaced near the end of January 2017, and The Rooter Guys never responded to the CLSB's judgement to pay me. Now I'm in the process of filing a claim with their bond company and trudging through that lengthy process. This has been very frustrating and I think the CSLB process is not very effective at getting contractors to do good work. If you look up The Rooter Guys on the CSLB's website, it looks like they are in compliance. If they are, then it is acceptable for contractors to do lousy work, not fix mistakes, not pay restitution, and just completely ignore the whole process. The CSLB allows this to happen, and then gives them a clean record on the CSLB's website. Not sure who is worse, The Rooter Guys or the CSLB!
This company is the greatest. They are fast, courteous, professional and fair. I would highly recommend them.
Work was completely quickly without issue. Reasonable pricing
