Imperial Oil, Propane, Plumbing & Heating Company Inc.

Service is very important and Imperial Oil has always been there for me with automatic oil deliveries, as well as, furnace and plumbing emergencies on weekends, nights and even once during a snow storm with zero temps. I've been with them for many years and they are excellent. They are not just my oil company, they are also my friends. Thanks everyone at Imperial Oil.

Recently had a gas fireplace replaced and called up Mike. He was very thorough, explained all the different options and transparent with pricing. The gentleman that came to install the fireplace was on time, very polite, and most importantly quick and skilled. Highly recommend and will be doing more business with them in the future.

We first were introduced to Imperial Oil Co about 40 years ago when they were the company used by our home builder in South Windsor to install furnace, central air etc... in our newly built home there. For about 25 years thereafter we were customers of Imperial for oil delivery and general plumbing needs. Ed Havens, Mike and all the crew were always friendly, responsive and professional. We would never have thought to go elsewhere. About 15 years ago we built our current home in Bloomfield and since the heating is done by gas we no longer required oil delivery. Thankfully, the Imperial crew still services us for general plumbing needs and while the frequency of interaction is a lot less, they remain responsive and always friendly and professional. They are one of the most ethical, reasonable and responsive companies I have ever done business with and would highly recommend them.

We just recently had a propane tank and line installed by Imperial. They were amazing! From coming over to quote us and discuss placements of the tank to the completed install we were treated like family. I would highly recommend this company to anyone!

My wife and I were looking into getting a propane tank and on demand hot water heater installed. Read very good reviews about Imperial, but that was not the case in this situation. Mike came out to the house and apparently looked around for 10 minutes, then suggested we get the propane tank installed behind the shed, never mentioning the 10 foot variance from a property line. On top of that, he was going to put the tank around 200 feet from the road, and most propane trucks/companies only carry 125 foot hoses to fill tanks, which would have been a major issue. Then it gets worse, a week later, we are waiting for the quote, and it hasn't arrived, I call Mike, and he says oh yeah, I will finish it tonight and email you tomorrow morning. Never got a quote! My wife called the place days later and left a message. A representative calls back and apologizes and says we will get you a quote immediately! 3 weeks later, still no quote! It's ok though, we found a company that is professional and wants our business! Very disappointed!!!!!!