Home Services at The Home Depot

Great service ... Great people

zero stars... a complete nightmare! july.. step one. home depot. husband and paid for a new countertop in full. step two. installer came out to measure, circled the exact sink we needed on the brochure. step three: random cancellation of our confirmed meeting time - we took a day off work to be at home for the installer - apparently a random person called to cancel from an unknown number?? step four.. took of work again.. different installer came. we had exact sink they told us to purchase. we were told we were given the wrong information.. we need to return the sink and reschedule. step five.. we purchase a smaller sink with the dimensions the installer told us to. they come to meausure and we sign off on paperwork again. we are told the install will be 7 to 10 days. step six. husband and i demo kitchen and prep for install before we leave for vaca. step seven.. when we are out of town, installer circles back to initial installer (same company) and the sink size is wrong... again. step eight.. our kitchen is demolished.. we returned yet another sink.. we will have to wait for the 3rd sink to come in.. They will have to remeasure and add another 7 to 10 days for delivery. 2 months with no kitchen. I rather have had my 70s tile. The installers only solution was to reimburse the $60 we paid to return the two sinks they told us to purchase. We thought that through purchasing through Home Depot, we would not have to worry about customer service and contractors. WE WERE WRONG. We will not make this mistake again. I hope my nightmare of an experience helps someone make a better decision.