Home Services at The Home Depot

There customer service leaves a lot to be desired. I spent 3 hours trying to get in touch with someone to help with my carpet installation problem. Carpet Pros who install carpet will not be getting my business again as they left with my new carpet in the middle of tearing out the old carpet and were very rude. I was going to carpet and floor my entire house though home depot but now I am only doing the one room I already paid for. To updated. They rescheduled the install and then failed to submit the paperwork so never showed up. Then they called that night and said they didn't order enough carpet to do the room so it would be at least 2 weeks for the carpet to come in. I asked for a refund.