Ken Le review about company Drain Aid Plumbing

Now, this guy was a real peach. First I asked Robert, the owner of Drain Aid Plumbing, Crestline to remove only a water softener; the charge was $200 (wow). I authorized the work and Rick proceeded to perform. Then, while we were in bible study (at our home), he showed up and said the work was completed. When I went down to inspect the work, I found that he had not only removed my softener, but he also removed my whole house filtration system. When I reiterated my original request (of only having the softener removed), he stated that he must have misunderstood me. He then told me that it wasn't really his fault and that it would cost an additional $200 to re-plumb the whole house filter. It is obvious that I'm either dealing with complete incompetence or a criminal, or both! I told him to reinstall the filter or he wasn't getting paid so he decided to argue with me that it wasn’t his fault. I’m not sure whose fault it was, but it certainly wasn’t mine; I’m not “licensed” plumber, though I know much more than this guy. I then told him to remove himself from my property and he can sue me to get his $200 (the original CRIMINAL cost to remove the softener). Upon inspection of the room he was working in, the following was noted: 1) All of my copper tubing and valves were stolen by this plumber (will file a police report) 2) Two leaks from cross-threaded connections he created on the main line. I would advise against using this unprofessional criminal. Rick at Drain Aid Plumbing will only cause you grief and by the looks of him, most like steal from you.