Amy Lovejoy review about company Pronto Plumbing

Referred by my homeowner's warranty company. Very difficult trying to get an appointment scheduled, but I was told my disposal would either be repaired or replaced in less than 30 minutes so I could leave for work on time. After arriving late, technician spent 3 minutes looking at disposal, then told me it worked fine. I disagreed, showing him it just spun things around. He opened the cabinet underneath, looked at the outer components, then told me again it was in good condition, and I owed him my deductible. I tried to explain I wasn't happy with the appliance and I wanted it replaced like I was told over the phone. He repeated I needed to pay him. I am extremely disappointed in the lack of professionalism, apparent technical ability, and certainly customer service! I do not recommend this company.