HaTcH SqUAreD review about company INTERNATIONAL SEPTIC TANK SERVICE

*** DON'T USE THESE PEOPLE *** If I could give this business 0 stars I would have. I contacted them for a routine pumping of our septic after seeing a coupon in the shopper. I was hesitant to use a coupon company but they were local and BBB accredited so I called them. After needing to reschedule my appointment due to the snow/ice storms they came out to clean. Everything was going ok except for the fact that I really didn't appreciate the third degree one of the men was giving me about how long we had lived at our home and what kind of toilet paper we used, etc. When they left (after getting an extra $125 to clean my filter) I thought everything was fine. I wasn't dissatisfied. BUT when I got a phone call from my husband later that day telling me that my FIL had noticed that both of our hoses were pouring water. The men had used our hoses for who knows what reason and left both of them (front spout and back spout) running for 7 HOURS!! I have repeatedly contacted this company about this and after being told several times that the owner would call me back (because he's a "busy man") NO ONE has ever called me back. I just paid a $75 water bill because of these people without so much as an I'm sorry. But you better believe they had my check cleared from my bank by the next day. I will be filing a complaint to the BBB. Horrible customer service.