Ron Moon review about company Home Services at The Home Depot

Poor delivery and installation services. Even poorer warranty service, even if you purchase the extended warranty through Home Depot. The $3,000 Samsung refrigerator is 2 months old and is already having problems. We spent 45 minutes and numerous phone transfers trying to get warranty service. I spent 10 minutes trying to get through the numerous warranty menus regarding what year your product was sold. Make sure you have a pen, paper, abacus and Ouija board handy to figure out which number you need to press! For as much money as Home Depot makes on extended warranties, one should expect reasonable service. They should have a responsive phone center system set up to handle their calls. The existing system is pathetic. I feel like my money has been wasted on the Home Depot extended warranty. Since it was within 90 days, I should have gone directly to Samsung, I have had superior service from them in the past, and feel as if I should have foregone the cost of what appears to be a worthless Home depot extended warranty.