dan schmitzer review about company California Comfort Systems USA, Inc - San Diego

CCS seems to focus more on commercial rather than residential repairs. However, I used them as my residence is in a condo building and they maintain some of the larger systerms. In my experience, they generally do good work, BUT they are VERY expensive ($110/hr), have unreasonable trip charges, and have repeatedly overbilled for the amount of service hours actually worked. In my recent experience, I tracked arrival and departure times by their staff, who overbilled for their hours. The company ended up crediting me back (because I had proof) nearly $400 bucks. I think their technicians get bonuses based on billable hours....so they have no problem bumping up their hours if they think they can get away with it. There are probably a WHOLE LOT of other companies out there that can do the same work.....for less money. I wont use them again and I will let me other condo neighbors to beware....