Danielle Leoni review about company Caron & Waltz

Danielle Leoni
16.04.2014 Visit a company

We have used C&W over the years for all our plumbing needs. Recently, I called for a job that required a plumber over the weekend. I believe I spoke with their receptionist named Linda? and explained that the plumber we normally use would be great, since he is familiar with our bathroom. With that came a rant about how this particular plumber normally has the weekends off because he works 40+ hours a week and how he spends the weekends with his family and how he would have to come in especially for this, and on and on. I stated that it was NOT imperative that he come, but I was simply inquiring if he were available. I continued to hear an earful of how the weekend rate was higher than the normal rate, due to their emergency on call hours, to which I said was fine. I still got nothing but attitude! After all that, she was completely uncooperative and reluctant in setting up the appointment to have the service done- I was shocked!! Isn't this why people call plumbers?! I was so blown away by this ridiculousness that I finally said, "Nevermind, I'll call someone else to do it".

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