Calmneasy Miller review about company Home Services at The Home Depot

NEVER AGAIN. Purchased a door through Home Depot in Lawton, OK and the installer/contractor was Hand-N-Hand from Wichita Falls, TX. I informed the installer when he was finished that the door was squeaking. He sprayed some WD40 on it, and it was good...for a day. Left a message at the installers’ cell, but never received a call back. Talked to the store manager and received a call back from the installer for an appointment to fix the door. Waited for the installer, but he never showed. The installer was obviously incompetent since he not only put a nick into the door, but also cut the doorbell wire, striped the screws and broke some trim. We still have a squeaking door three weeks after initial install. Update...4 May 2014. Five weeks after install...still not fixed. But one of the store managers told me that Hand-N-Hand was a "real good" installer, and one of the HD employees told me that the previous installer was "a lot worse". Never again will we be conducting any type of business with Home Depot. Update...27 May 2014. Two months after install...still not fixed. Once again told that the hinges would be in within a week. Filed a complaint with the Better Business Bureau, and a dispute about the credit card charges. Update...10 June 2014. There was nothing wrong with the hinges. Installer had to make adjustments to frame to stop the squeaking. Home Depot didn't tell the installer about the other issues with the door, so more than 2 1/2 months later we still don't have a satisfactory door install. No thanks, Home Depot, NEVER AGAIN. Final Update...26 Aug 2014. Door is squeaking once again, and Home Depot never followed up on the issues. Will take this one more time through the home depot headquarters, and then take it through the legal system to get our money back.