Dwayne Jones review about company E.R. Block Plumbing Inc.

These guys do not stand behind their work. My main line keeps plugging up about every 6 to 8 months. I have a manual tape that I run up 20+ feet and always find a clog. This most recent time, I have had the house just two years, I decided I better get a pro to come clean the thing out as there must be a reason the same spot clogs up. Called up ER Block and described the ongoing problem. They sent a guy out that as soon as he opened the access starts going on about how he does not like these T that is installed in the main line (house built in 68). He also says he sees paper and that is the problem. He gets a smaller auger machine and sticks it down the access and the clog immediately clears. I repeated that I always find a large clog 20+ feet in. He complains more about the T and says "I know you think the problem is up higher but the T is the problem" He then ran his auger a few feet in and right back out and again repeats the clog was at the T. I gave him the $130 and he left. A few nights later the entire house was backed up again. At midnight I am back out there with my manual tape. Who would have guessed that I find a massive clog about 20+ feet in?????? This time when I pulled the tape out a huge clog of paper actually pulls up the access pipe. Next day I call ER Block to let them know the guy had not cleared the main line yet took the money. I did not receive so much as an "I'm sorry you are having problems". All the guy said was " I will look into it". Twice. I have not heard a word and it has been two weeks now. Do not use these people. They really do not care if they do good work!