Tracy Carron review about company Absolute Answers Plumbing and Heating

Hired Dave a few times to come and get the roots out of my line. He came quick, did the job, got paid and went on his way. He charged a lot less than the company I had used previously so I left my first business review and it was a good one. This is my second review. A trust was built up and we decided to hire him to dig up the septic line and put a new pipe in as he recommended. Here's where things get bad. He asked for $1000 down which we gave him immediately, and I understand it’s necessary for supplies etc. Over the next 3 weeks plus Dave repeatedly gave us dates in which he would start, not show up, then when he would finally reply to our calls he would promise to be there another date... this happened over and over to where it finally turned in to every day he would say he would be there tomorrow. Tomorrow would come and he would give excuse after excuse - many confirmed lies, the rest assumed lies. He is charming and you will believe him over the others who have left reviews such as my initial one. Please take my word for it- the stress he has caused myself and my husband with his constant delays, no shows, and excuses wouldn’t have been worth it even if he ever actually did the job or if we had agreed to let him do it at the discount he promised after telling us he would be here when he was actually on a vacation in Florida. The lies and stories are astounding – you would think I was making them up just because I’m so disappointed and upset with him. We have now moved on to phase two of this torture- trying to get our money back. We asked for it back on Thursday, said he would give it to us Friday. Friday he said he would give it to us Saturday. Saturday he said he would give it to us Sunday. Sunday he had yet another excuse but swore he would be here Monday. We let him know that we would be going to the authorities Monday if he didn’t show up again. Well he did show up Monday. He gave us a bad check. We let him know we contacted the D.A. and we knew he was guilty of fraud, grand larceny, and a felony for writing a bad check. Finally he paid us back in cash. Absolute nightmare of an experience.