Bridget McGahen review about company Home Services at The Home Depot

Don't think they could have messed up my flooring install project more than they did. The team does not have the proper customer service and project management skills to adequately do their job. I had to micromanage people every step of the way. They were always late, often said they would call me back and didn't, randomly failed to measure our upstairs hallway and so we had to basically start over with the process on the hallway, they delivered the wrong product multiple times, they delivered damaged product... it just goes on and on and on. I wasted so much of my time calling them over and over, begging them to get something right + waiting around for their people to show up well after the huge delivery window they gave me. Note: The install itself (done by a 3rd party) was great, and I like the product we got (distressed brown hickory, home decorators), but the project management team gets 2 thumbs down. I will never set foot in that building again. And would recommend not using them for any sort of big project.