Jonathan Sheetz review about company R & S Plumbing Inc

Jonathan Sheetz
14.06.2016 Visit a company

Initially was happy with your service. It took longer because you got our street address and phone number wrong, but it all worked out. However, we never got a bill (due to the sewer work being contracted). Late last month, finally got a bill (with the street address still wrong, thank you USPS for being able to figure out where to get the bill though!), asking for payment. Planned to pay this month after getting paid. Today, a woman shows up at my house while I'm away demanding payment from my wife, saying that they've called and mailed multiple times trying to reach me. Checked my work and cell, no records of any calls at that number, and no voicemails from R&S, most likely you never corrected the phone number in your system. We paid, and I contacted R&S privately by email asking to resolve the situation in good faith. Instead I got an unsolicited call at my workplace from the same person who was rude to my wife, first calling my wife a liar, and even after admitting she had the wrong phone number (a 224 area code when I've never had any such number) wondering why I didn't take it upon myself to call them back (with them saying "Well, I don't have a crystal ball"). If I had written a check last week, likely R&S would not have received it by now. Nothing like being treated like a deadbeat and a liar EVEN AFTER EXPLAINING, despite having other work done by other contractors in the coming months that was paid in full immediately, due to a mistake in recording information. Stay very far away from R&S. It seems like they do their job very well, but if something goes wrong, they'll assume you're the worst scum alive.

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