Roxana Osorio review about company Home Services at The Home Depot

Roxana Osorio
27.06.2014 Visit a company

I hated it! Never go here EVER! Avoid if possible. Home Depot owed me a $600 refund from some granite counter-top. They made me go through hopes to get it. Took 2 weeks. WORST service ever! I went in the store to encounter this refund and ask why it took so long and they ignored me, gave me their backs and said they were busy. There were 3 workers helping one customer. To get my refund, I had to call corporate and corporate had to call them to transfer it. They lied to my face and said they called me regarding this which was a lie. They were helping me and confirmed they owed me money but never refunded it. A week later I went to the store to make sure they gave me my money. I was so stressed about this, the women I dealt was not friendly or helpful so in the middle of the conversation I had to walk away because I was starting to cry because of all the hoops I had to go through and still at that point no one was helping. Eventually, I did get the refund but after all that work. Way too much work. If you need granite counter-tops go to International Stone directly and not home depot as the middle man. International stone will probably give you a better deal anyways.

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